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We sincerely thank you for your business at Epic Cosplay!
This page has information such as shipping information, shipping rates and any other information that you might need!
Shipping Location & Cut-off Time
All orders are shipped from our Santa Ana warehouse and come with tracking numbers with the exception of wig caps. The shipping cut-off time for same day shipping is 12:00PM Pacific Standard Time. All orders processed before 12:00PM PST Monday - Friday will be shipped out the same day. We offer USPS shipping services (Ground, Priority and Express). FedEX and UPS shipping services are also available upon request.
We also offer will-call pickups from our Santa Ana office location at 1715 E Wilshire Ave. Ste 718 Santa Ana, CA 92705. Our business hours are 9:00AM -5:00PM Monday - Friday. However, we request that you call or email us to make arrangements in advance before visiting. Contact information will be listed below.
Domestic Shipping Rates
First Class Mail shipping is free for the United States. (3-5 business days). Priority Mail is $5.99 (2-3 business days). Express Mail is $24.99 (1-2 business day).
International Shipping Times
First Class International (7-21 business days) Priority Mail International (6-10 business days) Express Mail International (3-5 business days)
Please note that this does NOT apply to orders made on the weekends or holidays.
These are the expected times according to USPS's official website. We cannot guarantee these delivery times as they may vary by destination.
Customers are responsible for any applicable import duties or taxes. For more information regarding your country's customs and import policies, please contact your local customs office or agent.
If you have any questions or concerns, please don't hesitate to drop us a line at firstname.lastname@example.org or call us at 949-334-6004.